SYRACUSE  |  OSWEGO  |  AUBURN  |  UTICA
HIRE RENPRO TODAY. YOUR #1 MOST EXPERIENCED PROPERTY MANAGER
Built In-House by RenPro

We Built the Software That Manages Your Property

We built this software ourselves. Nothing on the market did what we needed, so we built it from scratch. It now runs every rental in our portfolio — and every property we manage for our owners.

97%
Occupancy Rate
15+
Years in CNY
25+
Automations Running
Owner Portal — Your Properties
$14,200
Income This Month
98%
Occupancy
$12,640
Net Operating
8 / 8
Units Occupied
Recent Activity
Rent collected — Unit 4A, $1,450
Today, 9:02 AM
Maintenance completed — Leaky faucet, Unit 2B
Yesterday
Lease renewed — Unit 3C, 12 months at $1,300
Feb 28
Owner Dashboard

See your properties any time you want

You get your own login to a real-time owner dashboard. Income, expenses, occupancy, and net operating income — by property, by month, by year. You never have to call us to find out how things are going.

📈

Monthly statements, automatically generated

Every month a statement is produced for each property showing every dollar in and every dollar out. Download the PDF or view it in your portal.

💲

Owner payouts via Stripe

Net proceeds are distributed directly to your bank account via Stripe. No checks. No waiting on a wire. Just money moving automatically.

📊

Property-level performance

If you own multiple properties, each one has its own metrics. See which properties are performing and which need attention — at a glance.

Owner Portal — D. Harmon
$8,750
Income This Month
$1,340
Expenses
$7,410
Net Operating
3 / 4
Units Occupied
Statements
February 2026$7,200 net PDF
January 2026$7,050 net PDF
December 2025$6,890 net PDF
Tenant Portal — Maria Santos
Pay Rent
Maintenance
Messages
Documents
$1,200.00
Due March 1, 2026 · Unit 3B
Visa ****4242 · ACH autopay enrolled
Payment History
Feb 1, 2026$1,200 paid
Jan 1, 2026$1,200 paid
Tenant Portal

Your tenants pay online. Submit maintenance from their phone. Message us directly.

Good tenants stay when their experience is frictionless. Paying rent, reporting an issue, or asking a question should take 30 seconds — not a phone call and a voicemail.

💳

Online payments with ACH autopay

Tenants pay by card or bank transfer. ACH autopay means rent lands in your account automatically every month without anyone lifting a finger.

🔧

Maintenance requests with photos

Tenants describe the issue, attach photos, and submit. A work order is created immediately and assigned to the right crew — no phone tag required.

📄

Lease and document access

Signed leases, move-in inspection reports, and any documents we upload are available to the tenant from their portal at any time.

Rent Collection

We chase rent automatically. You watch it come in.

Most property managers call you when rent is late. We handle it ourselves. Our system sends escalating notices on your behalf — friendly on day 3, firm on day 7, formal by day 14. Most tenants pay before it ever gets to you.

🔒

Rent Guarantee Program

We back every placement with a rent guarantee. If a tenant we placed stops paying, we cover the rent while we handle removal. We screen hard because it costs us if we don't.

📩

Escalating notices sent automatically

Day 3, 7, and 14 notices go out without anyone on our team manually sending them. The system tracks who paid and who didn't and adjusts accordingly.

📋

Late fees applied without a conversation

After the grace period, late fees are assessed automatically and reflected in the tenant's balance. Consistent enforcement every time, no exceptions.

Automation Log — Today
9:00 AM
Rent collected — J. Torres, Unit 4A · $1,450 via ACH
9:00 AM
!
Day 3 notice sent — M. Okafor, Unit 2C · $1,200 due
9:00 AM
!
Day 7 notice sent — D. Williams, Unit 1B · $975 due
9:01 AM
$
Late fee applied — R. Patel, Unit 3D · $50 added to balance
9:01 AM
Lease renewal reminder sent — S. Kim, Unit 5A · expires in 45 days
Lease Signing — Unit 3B
📄
Lease Agreement — 3B Maple Ave
12 months · $1,200/mo · Starts Apr 1, 2026
Signing Status
RenPro Property Management Signed
Maria Santos (Tenant) Link Sent
📩 Signing link sent to [email protected] — expires in 48 hours
E-Sign Leases

Leases signed in minutes. No printing. No delays.

When we place a new tenant, we send the lease digitally. They sign from their phone, we countersign, and it's done. No scheduling a time to meet, no scanning, no chasing someone down for a wet signature.

Units get filled faster

Paperwork is never the reason a unit sits vacant. We can get a lease executed the same day we decide on a tenant — no waiting on signatures.

📄

Stored and accessible forever

Every signed lease is saved in the system. You can download a PDF copy from your owner portal any time. No digging through email.

🔒

Built in, not bolted on

We didn't buy a DocuSign subscription and call it a feature. E-sign is built directly into our platform — no third-party accounts, no per-signature fees.

Maintenance

Every work order tracked. Nothing falls through.

Maintenance is where most property managers lose an owner's trust. A request gets missed, a call doesn't happen, a tenant gets ignored. We track every work order from submission to completion — and you can see it all in your portal.

🔥

In-house crews and vetted subs

We have our own maintenance staff for common repairs. For specialty work, we use the same subcontractors we rely on for our own properties — people we've worked with for years.

🕑

No surprise bills

You're notified before any work above a set threshold is approved. Small repairs are handled and documented. Large repairs get your sign-off first.

📷

Photos before and after

Work orders include photos of the issue and the completed repair. You have a documented record of every maintenance event at your property.

Maintenance Board — Open Orders
🔥
No heat — furnace not igniting
Unit 2A · Maple Ave · Assigned: Mike T.
High
💧
Leaky faucet, bathroom sink
Unit 3B · Scheduled tomorrow
Med
🔒
Door lock sticking, won't latch
Unit 4C · Parts ordered
Med
Window won't close fully
Unit 1D · Completed Feb 27
Done
Messages — Unit 3B
Maria Santos — 8:41 AM
Hi, the radiator in the bedroom has been making a loud banging noise since last night. Is that something that can be fixed this week?
RenPro — 8:55 AM
Hi Maria, that sounds like air in the line — we see it this time of year. Mike is in the building Thursday morning and can check it while he's there. Does 9 to 11 work for you?
Maria Santos — 9:02 AM
Thursday works, thank you!
✓ Work order created · Unit 3B
Unified Messaging

Tenants reach us. We handle it. You stay out of it.

Every tenant message — web, email, or text — comes into one inbox. Our team responds, tracks, and resolves. You don't have tenants calling your cell phone. That's the point of hiring a property manager.

💬

Web, email, and SMS in one thread

It doesn't matter how a tenant contacts us — every conversation is tracked in one place. No missed messages, no disconnected threads.

📢

Automated follow-ups that sound human

Late rent notices, inspection reminders, and lease renewal outreach are sent automatically — written in a professional tone, not a robot template.

Full history, always accessible

Every conversation is logged. If there's ever a dispute about what was said and when, we have the full record — timestamped and searchable.

Reporting

Everything your accountant needs. Organized by property.

Tax season shouldn't require a request to your property manager. Every income and expense entry is categorized and stored in your portal. Generate a report for any property, any period, any time.

📈

Income and expense tracking

Every rent payment and every maintenance invoice is logged against the property it belongs to. Clean books without a bookkeeper.

📄

Exportable for your accountant

Year-end reports export as PDFs or spreadsheets. Hand your accountant a clean file and spend fifteen minutes on your taxes instead of four hours.

📊

Occupancy and performance trends

See your vacancy rate over time, average days to fill a unit, and month-over-month income. Know whether your portfolio is moving in the right direction.

Income Report — Last 6 Months
SepOctNovDecJanFeb
$14,200
This Month
97%
Occupancy
$12,640
Net Operating

Ready to hand it off?

Fifteen years in Central New York. 97% occupancy. A rent guarantee on every placement. There’s a reason our owners don’t leave.